How to make a Claim?
Claim for a Worker injured during and after working hours
The employer is required to report the accident to ACC within 5 days after the accident. However, we also strongly advised the victim or his/her representative to contact the employer and ACC Office urgently should an accident happen. Provided that all relevant documents completed, compensation for injury victim can be settled within 3 days.
Claim for a deceased worker govern by the Act
In the case of death of a worker, the employer is required to report the accident to ACC within 5 days after the accident. ACC strongly advised representative(s) of a decease victim to report the accident to the employer and ACC as soon as possible.
Compensation for fatal claims may be settled within 3 weeks provided that all relevant document are in placed.
Claim for a motor vehicle and sea-going vessel accident victims
Confirmation from the Ministry of Police of a motor vehicle or sea-going vessel accident is needed. Normally when such an accident is known to Police, they will report directly to ACC within 5 days of the accident. ACC strongly advised victims or their representatives to contact our Office as soon as possible.
Claim for a Specified Conveyance (Fishing Alias) fatal accident
Fishing Alias claims can only be processed upon receiving a death certificate issued by the Ministry of Justice and Court Administration upon completion of their investigation into the cause of death of a victim.
Documents Needed For a Claim
Confirmation of Injuries
A medical certificate is required from the attending medical doctor stating what the injuries were and the duration of the victim’s incapacity
Confirmation of Death
This requires a Certificate of Cause of Death from the doctor who attended to the victim or a Death Certificate from the Ministry of Justice and Court Administration.
Confirmation from the Employer
The employer is required to confirm and send a report to ACC bout the worker’s accident within 5 days of the accident.
Confirmation from Police
The Ministry of Police is required to report to ACC a motor vehicle accident or sea-going vessel accident within 5 days of the accident.
Other Documents may include
Marriage certificate of parents of the deceased
Birth certificate of claimant where the claimant is a dependant of the deceased.